Category: Uncategorized
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Churn Rate: Everything You Should Know
Key Takeaways What is the Churn? What is Customer Churn? The churn rate, or customer turnover rate, is a vital company metric. It shows how many customers are lost over time (monthly, annually, or less often weekly or daily (so-called the daily churn rate). This KPI is crucial for businesses, especially those with subscription-based…