What is a Marketing Funnel?
A marketing funnel represents the customer journey from awareness to purchase. Think of it as a path that leads customers from discovering your product to buying it.
By the way, E. St. Elmo Lewis developed the first marketing funnel concept in 1898, creating the AIDA model: Attention, Interest, Desire, Action.
Marketing Funnel Stages
1. Awareness (TOFU – Top of Funnel) ๐
- Customer discovers your brand
- Tools: Social media, blogs, ads
- Metrics: Views, reach, impressions
- Goal: Brand recognition
2. Interest (MOFU – Middle of Funnel) ๐ค
- Customer researches solutions
- Tools: Email marketing, whitepapers
- Metrics: Email signups, content downloads
- Goal: Education and engagement
3. Consideration ๐ญ
- Customer evaluates options
- Tools: Case studies, demos
- Metrics: Demo requests, pricing page visits
- Goal: Product differentiation
4. Action (BOFU – Bottom of Funnel) ๐ฏ
- Customer makes purchase decision
- Tools: Trials, consultations
- Metrics: Conversion rate, sales
- Goal: Purchase completion
5. Loyalty ๐
- Customer becomes repeat buyer
- Tools: Customer support, loyalty programs
- Metrics: Retention rate, repeat purchases
- Goal: Customer retention
Key Metrics for Stages
Awareness Metrics ๐
- Website traffic
- Social media reach
- Ad impressions
- Brand mentions
Interest Metrics ๐
- Time on site
- Page views
- Newsletter signups
- Content engagement
Conversion Metrics ๐ฐ
- Conversion rate
- Cost per acquisition
- Sales qualified leads
- Revenue generated
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