What is a Qualified Lead?
Types of Qualified Leads
- Marketing Qualified Lead (MQL) ๐ข
- Shows interest in your content
- Fits your target market
- Engages with marketing
- Example: Downloads whitepaper, attends webinar
- Sales Qualified Lead (SQL) ๐ผ
- Ready to talk to sales
- Has budget and authority
- Shows clear buying intent
- Example: Requests pricing, books demo
- Product Qualified Lead (PQL) ๐ ๏ธ
How to Create Lead Scoring
Step 1: Look at Your Best Customers ๐
- Which companies became customers?
- What actions did they take before buying?
- How did they interact with your content?
- What are their common characteristics?
Example: Companies who watch your product demo and visit the pricing page often become customers.
Step 2: Create Simple Point System โญ
Start with basic scoring โ don’t overcomplicate:
Basic Demographics (Who they are):
- Right industry: +10 points
- Right company size: +10 points
- Decision maker role: +10 points
Basic Actions (What they do):
- Watches demo: +20 points
- Visits pricing page: +15 points
- Downloads content: +10 points
- Opens email: +5 points
Step 3: Set Up Tracking ๐
Start collecting data:
- Use your CRM (like HubSpot or Salesforce)
- Track website visits (Google Analytics)
- Monitor email opens (Email platform)
- Record sales interactions
Pro Tip: Most CRMs have built-in lead scoring โ use that first before creating complex systems!
Step 4: Define Score Levels ๐
Keep it simple at first:
- 75+ points = Ready to buy
- 50-74 points = Almost ready
- 25-49 points = Interested
- 0-24 points = Just looking
Step 5: Test and Adjust ๐
After one month, evaluate your scoring system:
- Which scores actually led to sales?
- What points need adjusting?
- What signals did you miss?
- What scores were misleading?
Why Do We Need Lead Scoring? ๐ฏ
- It helps your sales team focus on the hottest leads first
- Saves time by not chasing uninterested prospects
- Increases conversion rates by talking to the right people at the right time
- Helps marketing understand what activities create real buyers
What To Do With Scoring Results? ๐ฌ
Once you have your scores, here’s what to do:
- High Scores (Hot Leads): Have sales contact them immediately
- Medium Scores: Send targeted content and nurture them
- Low Scores: Keep them in newsletters and general marketing
- Zero/Negative Scores: Remove from active campaigns
๐ By the way, companies that effectively use lead scoring see 20% faster sales cycles and 30% better conversion rates because they’re not wasting time on the wrong leads!
Pro Tips for Success ๐ก
- Align Sales & Marketing:
- Agree on definitions
- Set clear handoff points
- Regular communication
- Shared metrics
- Use Technology:
- CRM automation
- Lead scoring tools
- Email tracking
- Analytics platforms
- Continuous Improvement:
- Regular reviews
- Process updates
- Team training
- Feedback loops
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